BBB API endpoint
Use Crawlora's BBB Business API to extract supported public BBB data as structured JSON. This page includes request parameters, cURL examples, response schema, error behavior, credit cost, and a Playground link for testing before integration.
/bbb/businessReturns a normalized bbb.org business profile: BBB rating letter grade and reasons, accreditation status and since-date, years in business, BBB file/incorporation dates, entity type, contact info, business categories, social media, and a short latest-reviews preview. Credential-free public Better Business Bureau data. Developers commonly use this endpoint for data enrichment, monitoring, research dashboards, internal automation, and agent-native workflows that need repeatable structured public web data. Authentication uses the documented Crawlora headers, and usage is metered with the credit cost shown on this page.
Request parameters are generated from the active endpoint catalog. Required values must be sent before Crawlora can call the upstream public web data source.
| Parameter | Type | Required | Default | Description | Example |
|---|---|---|---|---|---|
| url | string | Yes | BBB business profile URL, from a bbb-search result's url or hq_profile_url | ||
| x-api-key (header) | string | Yes | API key required |
curl -X GET "https://api.crawlora.net/api/v1/bbb/business" \ -H "x-api-key: $CRAWLORA_API_KEY"
Send your scraping API key in the x-api-key header. Use the console API Keys page to rotate or select the active key.
Endpoint usage is metered in credits. The plan prices, included credits, limits, and overage rates below match the active backend billing configuration.
| Plan | Price | Included credits | Daily cap | Rate limit | Overage |
|---|---|---|---|---|---|
| Free | $0/mo | 2,000 | 500 daily credits | 5/min | No overage |
| Starter | $9/mo | 20,000 | 5,000 daily credits | 15/min | $0.75/1,000 overage credits when enabled |
| Growth | $29/mo | 100,000 | 25,000 daily credits | 45/min | $0.45/1,000 overage credits when enabled |
| Pro | $79/mo | 400,000 | No daily cap | 120/min | $0.30/1,000 overage credits |
| Business | $199/mo | 1,200,000 | No daily cap | 300/min | $0.20/1,000 overage credits |
| Enterprise | $499/mo | 5,000,000 | No daily cap | 1,000/min | $0.12/1,000 overage credits |
This endpoint is executed through Crawlora's managed scraping infrastructure.
Crawlora does not silently return bad data when the upstream page cannot be used.
| Status | Common failure case |
|---|---|
| 400 | Invalid input or missing required parameter |
| 429 | Plan or endpoint rate limit exceeded |
| 500 | Internal execution error |
| 502 | Upstream platform failed, returned unusable HTML, or served a challenge page that could not be resolved |
When possible, Crawlora returns structured error context so your integration can retry, back off, or inspect the request.
| Status | Description | Schema |
|---|---|---|
| 400 | Bad Request | #/definitions/app.Response |
| 404 | Not Found | #/definitions/app.Response |
| 500 | Internal Server Error | #/definitions/app.Response |
| 503 | Service Unavailable | #/definitions/app.Response |
{
"code": 200,
"msg": "OK",
"data": {
"name": "Calixto Plumbing",
"url": "https://www.bbb.org/us/tx/austin/profile/plumber/calixto-plumbing-0825-1000223803",
"category": "Plumber",
"categories": [
"Plumber",
"Plumbing Renovation",
"Commercial Plumber"
],
"rating": "A+",
"rating_reasons": [
"Customer Reviews are not used in the calculation of the BBB Letter Grade Rating."
],
"more_info_url": "https://www.bbb.org/us/tx/austin/profile/plumber/calixto-plumbing-0825-1000223803/more-info#bbb-rating",
"accredited": true,
"accredited_since": "1/16/2024",
"years_in_business": "3",
"phone": "(512) 945-3143",
"website": "https://calixtoplumbing.com/",
"address": "8410 Georgian Dr # B, Austin, TX 78753-6003",
"local_bbb": "BBB Heart of Texas",
"local_bbb_url": "https://www.bbb.org/local-bbb/bbb-serving-the-heart-of-texas",
"bbb_file_opened": "1/16/2024",
"business_started": "3/14/2023",
"business_incorporated": "3/14/2023",
"entity_type": "Limited Liability Company (LLC)",
"business_management": "Mr. Omar Calixto Cordoba, Owner/Manager",
"licensing_note": "This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.",
"latest_reviews": [
{
"author": "Karey R",
"quote": "This company charged me $2800 to replace a water heater. That was outrageous!"
}
],
"source_url": "https://www.bbb.org/us/tx/austin/profile/plumber/calixto-plumbing-0825-1000223803"
}
}Request schema
No body schema
Response schema
#/definitions/bbb.businessResponseDoc
| Field | Type | Required | Enum | Bounds | Example | Description |
|---|---|---|---|---|---|---|
| code | integer | No | 200 | |||
| data | bbb.BusinessResponse | No | ||||
| data.accredited | boolean | No | ||||
| data.accredited_since | string | No | 1/16/2024 | |||
| data.additional_phone_numbers | array | No | ||||
| data.additional_websites | array | No | ||||
| data.address | string | No | ||||
| data.alternate_names | array | No | ||||
| data.bbb_file_opened | string | No | ||||
| data.business_incorporated | string | No | ||||
| data.business_management | string | No | ||||
| data.business_started | string | No | ||||
| data.categories | array | No | ||||
| data.category | string | No | Plumber | |||
| data.entity_type | string | No | Limited Liability Company (LLC) | |||
| data.hours | array | No | Hours is genuinely conditional per-location -- confirmed both absent (embedded state JSON "operatingHours":null on some profiles) and present as a full 7-day table on others. An empty list here is a real result, not a parser failure. | |||
| data.hours[].day | string | No | Monday | |||
| data.hours[].hours | string | No | 8:00 AM - 5:00 PM | |||
| data.image_url | string | No | ||||
| data.latest_reviews | array | No | ||||
| data.latest_reviews[].author | string | No | ||||
| data.latest_reviews[].quote | string | No | ||||
| data.latest_reviews[].url | string | No | ||||
| data.licensing_note | string | No | ||||
| data.local_bbb | string | No | ||||
| data.local_bbb_url | string | No | ||||
| data.more_info_url | string | No | ||||
| data.name | string | No | ||||
| data.phone | string | No | ||||
| data.products_and_services | array | No | ||||
| data.rating | string | No | A+ | |||
| data.rating_reasons | array | No | ||||
| data.social_media | array | No | ||||
| data.source_url | string | No | ||||
| data.url | string | No | ||||
| data.website | string | No | ||||
| data.years_in_business | string | No | 3 | |||
| msg | string | No | OK |
Use environment variables for secrets and keep Crawlora API keys server-side.
curl -X GET "https://api.crawlora.net/api/v1/bbb/business" \
-H "x-api-key: $CRAWLORA_API_KEY"Crawlora is designed for responsible structured public web data workflows. Customers are responsible for using Crawlora in compliance with applicable laws, third-party rights, target-platform rules, and Crawlora terms.
Read Crawlora terms