Build an App Review Analysis Workflow

Sync app reviews from app stores, normalize ratings and text, tag feedback topics, and monitor competitors.

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Overview

Sync app reviews from app stores, normalize ratings and text, tag feedback topics, and monitor competitors.

What you will build

Define app IDs or package names
Pull recent reviews
Normalize ratings and text
Tag topics or sentiment
Summarize feedback
Monitor competitor changes

APIs used

Only endpoints that exist in the generated endpoint metadata are linked here. Missing optional endpoints are intentionally omitted.

GETAppStoreapiKey3 credits/request

Retrieve App Store reviews

/appstore/reviews

Returns one page of customer reviews for an app. Provide either `id` or `app_id`.

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GETGooglePlayapiKey3 credits/request

Retrieve Google Play reviews

/googleplay/reviews

Returns one or more pages of app reviews. Set `paginate=true` to fetch only the requested page.

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Data model

Field	Notes
app_id	Workflow field; map to exact endpoint response fields from endpoint docs.
platform	Workflow field; map to exact endpoint response fields from endpoint docs.
review_id	Workflow field; map to exact endpoint response fields from endpoint docs.
rating	Workflow field; map to exact endpoint response fields from endpoint docs.
title	Workflow field; map to exact endpoint response fields from endpoint docs.
text	Workflow field; map to exact endpoint response fields from endpoint docs.
author	Workflow field; map to exact endpoint response fields from endpoint docs.
version	Workflow field; map to exact endpoint response fields from endpoint docs.
reviewed_at	Workflow field; map to exact endpoint response fields from endpoint docs.
topic	Workflow field; map to exact endpoint response fields from endpoint docs.

Step-by-step workflow

1.Define app IDs or package names
2.Pull recent reviews
3.Normalize ratings and text
4.Tag topics or sentiment
5.Summarize feedback
6.Monitor competitor changes

Example request

This example uses the real Retrieve App Store reviews endpoint. Exact request fields come from the endpoint metadata.

Recipe request

Use environment variables for secrets and keep Crawlora API keys server-side.

curl -X GET "https://api.crawlora.net/api/v1/appstore/reviews?id=553834731&app_id=com.midasplayer.apps.candycrushsaga&country=us&page=1&sort=mostRecent&lang=en-us" \
  -H "x-api-key: $CRAWLORA_API_KEY"

Example response

Use endpoint detail pages for exact response schemas. This recipe does not invent response fields.

Generated example response

{
  "code": 200,
  "msg": "OK",
  "data": [
    {
      "id": "review-1",
      "title": "Helpful assistant",
      "score": 5,
      "author": "App Store User",
      "content": "Great for writing and research."
    }
  ]
}

Storage/output suggestion

Write reviews to JSONL for batch analysis or a database table keyed by platform and review ID.

Error handling

Validate required inputs before calling Crawlora
Retry 429 and temporary 5xx responses with capped backoff
Log endpoint, input, timestamp, and request ID when present
Treat empty results as a state your application can handle
Open /docs/errors for production retry guidance

Rate-limit and credit planning

Estimate usage by multiplying requests by endpoint credit cost. The table below only shows real credit costs available from the billing constants.

Endpoint	Credit cost	Docs
Retrieve App Store reviews	3 credits/request	/docs/AppStore/appstore-reviews
Retrieve Google Play reviews	3 credits/request	/docs/GooglePlay/googleplay-reviews

Production checklist

Keep API keys server-side
Use request timeouts
Back off on rate limits
Store raw responses or source IDs for auditability
Monitor credits and failures
Avoid unnecessary refreshes
Review responsible-use requirements

Responsible public web data workflows

Crawlora is designed for responsible structured public web data workflows. Customers are responsible for using Crawlora in compliance with applicable laws, third-party rights, target-platform rules, and Crawlora terms.

Read Crawlora terms

Related APIs and pages

Retrieve App Store reviews Retrieve Google Play reviews /platforms/app-store /platforms/google-play

Build this workflow with real endpoint docs

Use this recipe for workflow shape, then rely on endpoint reference pages for exact paths, request schemas, response schemas, and credit costs.

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