Legal
Privacy Policy
Learn how Crawlora handles account data, API usage metadata, billing information, cookies, and service logs.
Information we collect
Crawlora may collect account information such as your email address, username, authentication provider profile details, session state, API keys, plan settings, and billing status.
When you use the API or console, Crawlora may process usage metadata such as endpoint paths, timestamps, response status, request identifiers, credit usage, rate-limit context, and recent IP addresses tied to your account activity.
Information from service providers
Authentication providers may send verified profile information needed to create or link an account. Billing providers such as Stripe may process payment details and send subscription, invoice, customer, and payment status information back to Crawlora.
Crawlora does not need to store full payment card numbers to operate the console billing flow.
How we use information
Crawlora uses information to operate the service, authenticate users, issue and protect API keys, show usage, calculate credits, manage plans, troubleshoot requests, prevent abuse, and improve reliability.
Operational logs and usage records may be used to investigate errors, enforce limits, protect the platform, and provide account-specific support.
Cookies and sessions
Crawlora uses cookies and similar browser storage where needed to keep you signed in, protect same-origin session requests, and support console workflows.
You can clear cookies in your browser, but doing so may sign you out or interrupt account features.
Sharing information
Crawlora shares information with service providers when needed to run hosting, authentication, billing, security, monitoring, and operational workflows.
Crawlora may also disclose information when required by law, to protect the service, or to investigate suspected abuse, fraud, security issues, or violations of the terms.
Retention and security
Crawlora keeps account, billing, and usage records for as long as needed to operate the service, meet legal or accounting obligations, resolve disputes, and enforce agreements.
Crawlora uses technical and organizational safeguards appropriate to the service, but no internet service can guarantee absolute security.
Your choices
You can manage API keys, plan settings, billing controls, and account sessions from the console where those controls are available.
For account or privacy requests that are not available in the console, contact [email protected].
Changes to this policy
Crawlora may update this privacy policy as the service changes. The updated page will show the effective date for the current version.