Trustpilot API endpoint

Get Trustpilot business reviews

Returns paginated Trustpilot business reviews parsed from the public review page.

GETapiKey3 credits/requesttrustpilot.businessReviewsResponseDoc/trustpilot/business/{slug}/reviews

Parameters

Name	In	Type	Required	Example	Description
slug	path	string	Yes	openai.com	Trustpilot business slug
page	query	integer	No	1	1-based page number; defaults to 1
stars	query	integer	No	1	Filter by star rating from 1 to 5
verified	query	boolean	No		Filter to verified reviews
replied	query	boolean	No		Filter to reviews with business replies
language	query	string	No	en	Review language code used by Trustpilot
q	query	string	No	refund	Text search within reviews
date_from	query	string	No	2026-03-01	Date range start in YYYY-MM-DD; currently rejected by upstream
date_to	query	string	No	2026-03-30	Date range end in YYYY-MM-DD; currently rejected by upstream
x-api-key	header	string	Yes		API key required

Authentication

Send your scraping API key in the x-api-key header. Use the console API Keys page to rotate or select the active key.

Billing

Endpoint usage is metered in credits. The plan prices, included credits, limits, and overage rates below match the active backend billing configuration.

Credit cost: 3 credits/request
Charged response: Successful 2xx responses

Plan	Price	Included credits	Daily cap	Rate limit	Overage
Free	$0/mo	2,000	500 daily credits	5/min	No overage
Starter	$9/mo	20,000	5,000 daily credits	15/min	$0.75/1,000 overage credits when enabled
Growth	$29/mo	100,000	25,000 daily credits	45/min	$0.45/1,000 overage credits when enabled
Pro	$79/mo	400,000	No daily cap	120/min	$0.30/1,000 overage credits
Business	$199/mo	1,200,000	No daily cap	300/min	$0.20/1,000 overage credits
Enterprise	$499/mo	5,000,000	No daily cap	1,000/min	$0.12/1,000 overage credits

Failure responses

Status	Description	Schema
400	Missing or invalid path/query parameters	#/definitions/app.Response
404	Business not found	#/definitions/app.Response
429	Rate limit exceeded	#/definitions/app.Response
500	Internal server error	#/definitions/app.Response
502	Trustpilot upstream request failed	#/definitions/app.Response

Example response

{
  "code": 200,
  "msg": "OK",
  "data": {
    "business": {
      "slug": "openai.com",
      "name": "OpenAI"
    },
    "pagination": {
      "page": 1,
      "has_next_page": true,
      "total_reviews": 1200
    },
    "items": []
  }
}

Request schema

No body schema

Response schema

#/definitions/trustpilot.businessReviewsResponseDoc

Field	Type	Required	Example
code	integer	No	200
data	trustpilot.BusinessReviewsResponse	No
data.applied_filters	trustpilot.BusinessReviewsAppliedFilters	No
data.applied_filters.language	string	No	en
data.applied_filters.query	string	No	refund
data.applied_filters.replied	boolean	No
data.applied_filters.stars	integer	No	1
data.applied_filters.verified	boolean	No
data.business	trustpilot.businessHeader	No
data.business.claimed	boolean	No	false
data.business.name	string	No	OpenAI
data.business.rating	number	No	1.5
data.business.review_count	integer	No	984
data.business.slug	string	No	openai.com
data.business.trust_score	number	No	1.3
data.business.trustpilot_url	string	No	https://www.trustpilot.com/review/openai.com
data.business.website_url	string	No	https://openai.com
data.items	array	No
data.items[].author_country	string	No	GB
data.items[].author_name	string	No	Summit
data.items[].author_review_count	integer	No	1
data.items[].body	string	No
data.items[].company_reply	trustpilot.BusinessCompanyReply	No
data.items[].company_reply.message	string	No
data.items[].company_reply.published_at_text	string	No
data.items[].company_reply.updated_at_text	string	No
data.items[].experienced_at_text	string	No
data.items[].id	string	No	69b2e2443283f179ac73d3ce
data.items[].invited	boolean	No	false
data.items[].labels	trustpilot.BusinessReviewLabels	No
data.items[].labels.filtered	boolean	No	false
data.items[].labels.merged	string	No
data.items[].labels.pending	boolean	No	false
data.items[].labels.review_source	string	No	Organic
data.items[].labels.verification_level	string	No	not-verified
data.items[].labels.verification_source	string	No	invitation
data.items[].published_at_text	string	No
data.items[].rating	integer	No	1
data.items[].title	string	No
data.items[].updated_at_text	string	No
data.items[].verified	boolean	No	false
data.pagination	trustpilot.BusinessReviewsPagination	No
data.pagination.has_next_page	boolean	No	true
data.pagination.next_page	integer	No	2
data.pagination.page	integer	No	1
data.pagination.per_page	integer	No	20
data.pagination.total_pages	integer	No	50
data.pagination.total_reviews	integer	No	984
msg	string	No	OK

Example request

curl -X GET "https://api.crawlora.net/api/v1/trustpilot/business/openai.com/reviews?page=1&stars=1&language=en&q=refund&date_from=2026-03-01&date_to=2026-03-30" -H "x-api-key: <api-key>"

TypeScript fetch

const url = new URL("https://api.crawlora.net/api/v1/trustpilot/business/openai.com/reviews");
url.searchParams.set("page", "1");
url.searchParams.set("stars", "1");
url.searchParams.set("language", "en");
url.searchParams.set("q", "refund");
url.searchParams.set("date_from", "2026-03-01");
url.searchParams.set("date_to", "2026-03-30");
const headers = new Headers();
headers.set("x-api-key", "<api-key>");
const response = await fetch(url, {
  method: "GET",
  headers,
});
const payload = await response.json();

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