Brand reputation tracking
Use Trustpilot endpoints to turn brand reputation tracking into repeatable API requests with documented inputs and JSON responses.
Use a Trustpilot reviews API to monitor review volume, star ratings, and customer feedback across companies and categories as structured JSON for reputation tracking, competitor analysis, and review intelligence workflows.
Use a Trustpilot API to collect company profiles, reviews, ratings, categories, and search results as structured JSON for reputation monitoring.
Endpoint families
4
Documented params
28
Examples
7
Live catalog snapshot
Active endpoints
7
Methods
GET
Required params
13
Schema refs
7
{
"platform": "Trustpilot",
"endpoint": "trustpilot-business-search",
"method": "GET",
"path": "/trustpilot/business-units/search",
"auth": "apiKey"
}Related use cases
Use cases
Use a Trustpilot API to collect company profiles, reviews, ratings, categories, and search results as structured JSON for reputation monitoring.
Use Trustpilot endpoints to turn brand reputation tracking into repeatable API requests with documented inputs and JSON responses.
Use Trustpilot endpoints to turn review ingestion into repeatable API requests with documented inputs and JSON responses.
Use Trustpilot endpoints to turn competitor review analysis into repeatable API requests with documented inputs and JSON responses.
Managed execution
Every figure below is read from the live Trustpilot endpoint catalog — 7 endpoints, 28 documented request parameters, and 7 published response schemas — the same catalog Docs and Playground run against.
7 documented Trustpilot endpoints, grouped into 4 request families — Business, Categories and Business Units, plus 1 more.
28 request parameters are documented across those Trustpilot endpoints, 13 of them required — the full input contract is public before you write any integration code.
7 of the 7 Trustpilot endpoints ship a recorded example response, and 7 carry a documented response schema — you can code against the real JSON before the first request.
Trustpilot endpoints document their error responses (400, 404, 429, 500 and 503) alongside the success schema, so a block, a rate limit, or a missing record comes back as a typed error rather than silently empty data.
7 hosted MCP tools back the Trustpilot endpoints, so an agent can call the same routes with the same parameters and the same JSON contract, with no custom glue.
Coverage map
/trustpilot/business/{slug}
/trustpilot/categories
/trustpilot/business-units/search
/trustpilot/category/{slug}
Endpoint catalog
/trustpilot/business-units/searchSearches Trustpilot for businesses matching a query, for a country (default `US`), with `page` and `page_size` (default 20, max 100). Each result has the display name, identifying name, TrustScore, star rating, review count, categories, website, email, phone, address and Trustpilot URL; `total_hits` gives the full match count.
MCP tool trustpilot_business_search
/trustpilot/business/{slug}Returns a Trustpilot business profile by `slug`, such as `openai.com`. The profile has the name, `trust_score`, `review_count`, rating histogram, review summary and topics, categories, claimed status, website URL, reply metrics, company activity and verification flags, and an about section with description and contact details.
MCP tool trustpilot_business
/trustpilot/business/{slug}/relatedReturns the businesses Trustpilot shows as related to a given business slug such as `openai.com`. Each related business has its display name, identifying name, logo, star rating, TrustScore, review count and Trustpilot URL; the response also includes a summary of the business you asked about.
MCP tool trustpilot_business_related
/trustpilot/business/{slug}/reviewsReturns one page of Trustpilot reviews for a business slug such as `openai.com`, with filters for star rating, verified reviews, reviews with a company reply, language and text search. Each review has its rating, title, body, author name, country and review count, dates, and any company reply; the response also carries the business summary and pagination totals.
MCP tool trustpilot_business_reviews
/trustpilot/categoriesLists the Trustpilot category index grouped by top-level category. Each group has its name, slug and URL, and an `items` list of subcategories with their own name, slug and URL. It takes no parameters.
MCP tool trustpilot_categories
/trustpilot/categories/searchSearches Trustpilot categories for the required `q`. `size` sets the maximum number of categories (default 20, from 1 to 100), `country` is a two-letter code (default US) and `locale` uses `ll-CC` format (default `en-US`). Each category has its `category_id`, `display_name` and `top_level_category_id`.
MCP tool trustpilot_category_search
/trustpilot/category/{slug}Returns a Trustpilot category by `slug` (for example `software_company`), with the companies listed on one page; `page` is 1-based and defaults to 1. Each company has its display name, `identifying_name`, `trust_score`, `stars`, `review_count`, location, contact details, categories and Trustpilot URL. Also returns breadcrumbs, newest companies and `pagination.has_next_page`.
MCP tool trustpilot_category
Related APIs
Reviews & Reputation
Search Yelp businesses by term and location and get normalized JSON results — ratings, review counts, categories, address, coordinates, and photos — for local business discovery, competitor research, and reputation monitoring.
Reviews & Reputation
Turn public Capterra software listings and reviews into normalized JSON for software discovery, competitor research, review analysis, and product enrichment. Search by category or keyword, resolve a product, then page through its public reviews without maintaining a scraper.
Reviews & Reputation
Turn public Better Business Bureau (bbb.org) pages into structured JSON — search or browse businesses by category and location, resolve a full business profile with its rating, accreditation, and contact detail, and pull a business's complaint history with response threads. Credential-free.
How to scrape Trustpilot
Trustpilot's official APIs are built for businesses managing their own profile, not for reading competitor or market reviews. Crawlora's Trustpilot endpoints return any public company profile, its reviews, categories, and search results as structured JSON with one API key.
Search Trustpilot business units by name or domain, or browse a category to build a list of company slugs to track.
Pass the company slug to Crawlora's Trustpilot endpoints (e.g. /trustpilot/business/{slug}, /trustpilot/business/{slug}/reviews).
Receive TrustScore, star rating, review count, category rankings, and individual reviews with rating, title, text, and date as clean JSON.
Re-run on a schedule to track rating movement, new reviews, and competitor reputation, and paginate reviews without maintaining a scraper.
FAQ
Send a company slug or domain to Crawlora's Trustpilot endpoints and get the profile, TrustScore, and paginated reviews back as structured JSON — no HTML parsing or proxy setup. Collect public data and respect Trustpilot's terms.
Trustpilot's official API is gated behind an Enterprise-tier business plan at custom pricing — the lower Standard and Pro plans have no API access at all — and it's scoped to your own claimed profile, which makes competitor and market research impractical. Crawlora reads any public Trustpilot company page and returns profiles, reviews, ratings, categories, and search in one normalized JSON shape, plus hosted MCP tools for AI agents.
Collecting publicly accessible review and rating data is generally permissible if you respect Trustpilot's terms of use, robots directives, rate limits, and applicable law, including data-protection rules for reviewer names. This is for public data you are authorized to collect.